How do I buy credits?
On Billing, click Add credits, pick 50 to 1,000 credits and pay by card on Stripe. $0.30 USD per credit. Bought credits never expire.
Open Billing, click Add credits, choose how many credits you want, and pay by card on Stripe's secure page. Each credit costs $0.30 USD, and credits you buy never expire.
Also called: top up, buy credits, add credits, credit pack, recharge, acheter des crédits, ajouter des crédits, recharger
Step 1: Open Billing
Click your credits at the bottom of the left menu, or open your account menu and choose Billing. You can also click Add credits on the banner that shows when your credits run low.
Click: Credits left › Billing
Step 2: Click Add credits
On the Credits card, click Add credits.
Click: Billing › Add credits
Step 3: Pick an amount
Tap 50, 100, 250, 500 or 1,000, or slide to any amount from 50 to 1,000 in steps of 50. The window shows the price and your Balance after purchase. There is no volume discount: 100 credits are $30, 500 credits are $150, 1,000 credits are $300.
Click: Credits to add › Add [amount] credits · [price]
Step 4: Pay on Stripe
Stripe's secure page opens and reminds you how many credits you're adding. Enter your card and pay. You come back to Billing and see Credits added. Your new credits are ready right away.
Click: Add [amount] credits · [price] › Stripe's payment page
Good to know
It's a one-time purchase, not a subscription.
Stripe keeps your card, so you can turn on auto top-up in one click later.
Need more than 1,000 credits? Buy again, or choose a Solo or Business plan, where each credit costs less.
If it doesn't work
"We couldn't add those credits. Try again." The payment page didn't open. Wait a moment and click the button again.
"Something went wrong. Try again." Your credits may not show yet after paying. Refresh the Billing page. If they still don't show, contact us with the date of your payment.
Your card was declined on Stripe's page. Stripe shows the reason there. Try again with another card.
You can't open Billing. Save your account first; Billing needs a saved account.