How do I put my team in teams?

Open Users › Teams, click New team, name it and add its people. A role set to Their team's then sees that team's records.

Updated October 29, 2026

Open Users, click the Teams tab, click New team, give it a name and add its people. Every change saves right away.

Also called: teams, groups, sales teams, branches, équipes, groupes

A team groups people who work together, like East sales or Installers. A person can be on more than one team. Teams matter when a role is set to Their team's (see How do I choose what each role can do?): people with that role see the customers, companies and deals owned by anyone on one of their teams. Someone on no team sees only their own.

Step 1: Open the Teams tab and make a team

Open your account menu, click Users, then Teams at the top. Click New team.

Click: Users › Teams › New team

The Teams tab with a team and the New team button

Step 2: Name it and add its people

Type the name in Team name. Click Add people and pick each person from the list. To take someone off, click the × on their name.

Click: Team name › Add people › a person

The Add people list open under a team, with the team's people to pick

Delete a team

Click Delete team, then Delete. Its people stay, on their other teams.

If it doesn't work

  • "Your app gets teams the next time it is published. Try again after that." Your app runs an older version. Publish your app once, then try again.

  • "Give the team a name." The name can't be empty.

  • "You've reached the limit of 50 teams." Delete a team you don't use.

  • "We couldn't save that. Try again." Check your connection and try again.

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