How do I update my card or download invoices?
On Billing, click Manage payment under Payment and invoices. Stripe's secure page opens, where you change your card and download invoices.
Open Billing and click Manage payment in the Payment and invoices box. Stripe's secure page opens, where you can update your card and download your invoices.
Also called: payment method, credit card, change card, invoices, receipts, billing details, carte de crédit, mode de paiement, factures, reçus
Step 1: Open Billing
Open your account menu and choose Billing.
Click: Billing
Step 2: Click Manage payment
Scroll to Payment and invoices and click Manage payment.
Click: Billing › Payment and invoices › Manage payment
Step 3: Update your card or download an invoice
Stripe's secure page opens in Alori's language. There you can add a new card or change the one you use, and see and download your invoices. When you're done, use the link back to Alori to return to Billing.
Click: Manage payment › Stripe's billing page
Change the card for auto top-up
If auto top-up is on, its card shows under the switch, for example Paid with Visa •••• 4242. Click Change card next to it to open the same Stripe page.
Click: Billing › Auto top-up › Change card
Good to know
The Payment and invoices box shows once Stripe has your details: after you buy credits, start a plan or add a card for auto top-up.
Your company name shows on your plan's renewal invoices. It comes from Company name in Settings.
Alori never sees your full card number. Stripe keeps it.
If it doesn't work
You don't see Payment and invoices. You haven't bought credits, started a plan or added a card yet, so there's nothing to show.
"There's no paid plan on this account yet." There's no payment record on this account yet. Buy credits or choose a plan first.
"Something went wrong. Try again." Wait a moment and click Manage payment again.